IM
Itumeleng M
1 reviews | Active since Feb 2019
30 Jul 2023, 10:37
Pathetic Vodacom!!!!!
Despite my numerous requests to Vodacom to stop sending me advertising and marketing messages, I still get a minimum of 5 message a day. Are people at Vodacom unwilling to do as I requested, or are people at Vodacom deliberately ignoring? Today I haven't received any advertising and marketing messages. Rest assured, I am definitely going to terminate all my Vodacom contracts. Your customer service is pathetic!!!!!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
30 Jul 2023, 14:32 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply30 Jul 2023, 14:32
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
IM
Itumeleng M's updateReviewer Update
31 Jul 2023, 08:11Just stop sending me advertising and marketing messages. What I am asking for is not rocket science. I can assure you that I am going to terminate all my Vodacom contracts as a result of your arrogant, ********, pathetic and appalling customer service!!!!!!
IM
Itumeleng M's update31 Jul 2023, 08:11
Reviewer Update
Just stop sending me advertising and marketing messages. What I am asking for is not rocket science. I can assure you that I am going to terminate all my Vodacom contracts as a result of your arrogant, ********, pathetic and appalling customer service!!!!!!