WL
Waldu L
1 reviews | Active since Feb 2013
12 May 2021, 18:50
Pathetic Vodacom
It has been 3 weeks now that I have received my phone for my new contract and my number has still jot been ported from MTN to Vodacom. Vodacom consultants says its head office who needs to send the port request and MTN says they have not received it yet. 3 weeks later no network. I am paying a contract which I can not use currently. Pathetic Vodacom
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Vodacom's replyOfficial
13 May 2021, 07:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 May 2021, 07:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team