IM
Itumeleng M
1 reviews | Active since Feb 2019
23 Nov 2023, 10:40
Pathetic Vodacom
What will it take for Vodacom to stop sending me a minimum 5 advertising and marketing messages per day? I can assure you that all my contracts will be terminated because of Vodacom's decision to ignore my simple request. Moreover, you make it impossible for me to block your messages because they do not show a number from which they are sent. If may ask the hellopeter community, has anyone ever come accross such invasive and persistent marketing from Vodacom? Did you manage to get Vodacom to stop sending these messages?
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Replies (4)IM
Itumeleng M's updateReviewer Update
23 Nov 2023, 10:41My rating 1 star. I pressed 2 stars by mistake
IM
Itumeleng M's update23 Nov 2023, 10:41
Reviewer Update
My rating 1 star. I pressed 2 stars by mistake
Vodacom's replyOfficial
23 Nov 2023, 12:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Nov 2023, 12:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
IM
Itumeleng M's updateReviewer Update
23 Nov 2023, 15:44Don't patronise me! Just stop sending me advertising and marketing messages. What I am asking for is not rocket science and I believe people working at Vodacom have the intellectual aptitude to comprehend my request.
IM
Itumeleng M's update23 Nov 2023, 15:44
Reviewer Update
Don't patronise me! Just stop sending me advertising and marketing messages. What I am asking for is not rocket science and I believe people working at Vodacom have the intellectual aptitude to comprehend my request.
IM
Itumeleng M's updateReviewer Update
13 Dec 2023, 09:40kindly that the option to receive promotional messages has always been off. However, Vodacom still arrogantly and ********ly persists to send me these messages.
IM
Itumeleng M's update13 Dec 2023, 09:40
Reviewer Update
kindly that the option to receive promotional messages has always been off. However, Vodacom still arrogantly and ********ly persists to send me these messages.