FP
Fransisca P
1 reviews | Active since Sept 2022
19 Sept 2022, 12:18
PATHETIC VODACOM
Vodacom just ignores emails about queries. Business and personal accounts. NO ONE AT A CALL CENTRE CAN ASSIST YOU!!!! ABSOLUTELY PATHETIC SERVICE!!!!! Emails to every single email possible of Vodacom just gets bluntly ignored. Im not talking about a day or two days that I wait. I talk about WEEKS that theres NO response or answer is given!!!!!!!!!!!!!!
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Vodacom's replyOfficial
19 Sept 2022, 13:57 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Sept 2022, 13:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
FP
Fransisca P's updateReviewer Update
22 Sept 2022, 09:21And up until today NO ONE from Vodacom tried to make contact as promised. So what now Vodacom????????? Still promise things but does nothing!!!
FP
Fransisca P's update22 Sept 2022, 09:21
Reviewer Update
And up until today NO ONE from Vodacom tried to make contact as promised. So what now Vodacom????????? Still promise things but does nothing!!!