1 reviews | Active since Aug 2017
Pathetic Vodacom customer service continues
<p>After being contacted after a week on Friday for my phone that still hasn't been issued,I was assured by a guy from the head office that the branch manager of canal walk Vodacom would contact me,it is Sunday already and no contact has been made??should I really be paying for this kind of service?I no longer wish to do business with you guys,the other networks are head and shoulders above you and actually take customer service very serious.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Mr Adams,
The store has addressed the matter.
Regards,
Cassandra
Dear Mr Adams,
The store has addressed the matter.
Regards,
Cassandra