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Vinalan N
1 reviews | Active since Oct 2020
05 Oct 2020, 13:51
Pathetic vodacom client service
Recieving absolutely pathetic service from vodacom. I cancelled my contract with them in 2019 June and they are still continue to debit me. When I get hold of their call centre they say all my previous contracts are cancelled. Now that I put a stop order its reflecting as an unpaid on my credit record. I will advise anyone looking for contracts or anything do will cellphones and networks to go with any of the other trusted networks. These people at the call centre even cuts the call on u. Most pathetic client service. I will never deal with you again
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Replies (2)Vodacom's replyOfficial
05 Oct 2020, 14:18Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Oct 2020, 14:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Vinalan N's updateReviewer Update
06 Oct 2020, 16:37Thank you
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Vinalan N's update06 Oct 2020, 16:37
Reviewer Update
Thank you
