Pathetic Vodacom Cancelation Service

Called Vodacom to Cancel one of my Contracts, Agent was very Adamant that I downgrade my contract instead. I informed the Agent I was not interested in doing so and that instead of just the One Contract I would like to now Cancel 3 Contracts that I have not used for a number of Years (Tried Canceling these Previously without any luck), Agent again was adamant that I downgrade, when I informed him that I was not Interested in Downgrading and wish to Cancel the contracts outright he put the Telephone down in my ear.

Pathetic Customer Service from a Service Provider that I have Used for Over 20 Years, really disappointed in their Service.