VR
Vashnee R

1 reviews | Active since Feb 2019

06 Dec 2019, 11:55

Pathetic Vodacom

I have tried to get ahold of vodacom regarding an account which was closed many years ago but they have not updated ITC. Absolutely a pathetic company unable to get ahold of their accounts department to get a letter to state that the account is closed. Poor service. Be aware before signing up with them.

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Replies (1)
Vodacom
Vodacom's reply06 Dec 2019, 13:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team