DK
Danja K
1 reviews | Active since Feb 2017
26 Feb 2021, 20:07
Pathetic vodacom and service
Xoli refuses to give me an reference number or put me through to to supervisor Friday 8.03pm at 26/02/2021 I cannot connect again despite a technician coming yesterday to upgrade the modem. This s the 5th time am offline from fiber at my cost.
Pathetic service
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Vodacom's replyOfficial
27 Feb 2021, 11:35 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Feb 2021, 11:35
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team