PH
Peter H

1 reviews | Active since Aug 2021

03 Feb 2022, 17:53

Pathetic Vodacom

I wrote a review last year September complaining about how pathetic Vodacom were at trying to cancel my contract! We thought we had finally solved this after numerous calls and emails but I guess we were wrong!

We have now been “handed over” by Vodacom for an outstanding amount for the account! What part of the R18000.00 did they not get? How can a company like Vodacom not be capable of allocating funds correctly?? How can they then threaten with legal action when the amount they quoted us was paid in full?? It’s really pathetic! We now getting harassed by debit collectors to pay Vodacom! Should they continue I am considering getting my own legal advice against Vodacom!

Overall they have to be the worst service provider I have ever dealt with!

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Replies (1)
Vodacom
Vodacom's reply04 Feb 2022, 07:28
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team