Pathetic Vodacom Accounts service!!!!!!

Item: Vodacom
Rating: 1
Author: Nicolaas B

Here we go again, another month of content charges on my account. 4 times in 6 months...when will it stop? This is now becoming ridiculous!!!!!! I BLOCKED all content, and yet somehow Vodacom unblocks it. Do they have a partnership with these content service *****s, and receiving a kickback of sorts?

And then to top it off, an accessory payment had to be stopped last month (end of contract), do you think it was stopped? No, why would it be, because it would seem that this is normal service that can be expected from Vodacom.

I am fed up!!!!!!!!!!!!!!

Helpful (0)

Replies (2)

Vodacom's replyOfficial

08 May 2025, 11:58

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply08 May 2025, 11:58

Official

Nicolaas B's updateReviewer Update

13 May 2025, 08:43

Not good enough...I also have another query regarding a charge for a device that was supposed to be stopped last month.

Still being charged for it...and I have not spoken to any Vodacom consultant yet.

Too busy to make contact with your clients?

Nicolaas B's update13 May 2025, 08:43

Reviewer Update