1 reviews | Active since Nov 2011
Pathetic Vodacom
I am trying to login into the Vodacom website, in order to delete added services (which I have already requested to be deleted, and which I have been billed for for 2 months). I have forgotten my passoword, and am overseas and cannot receieve SMS's in order to renew my password. It has taken me umpteen emails and still I cannot do this. Every person tells me to do something different, and none of it achives the end-result. Now I am getting vague responses to activate international roaming.
ALL THIS TO CHANGE MY PASSWORD, IN ORDER TO DEACTIVATE SERVICES I DEACTIVATED OVER 2 MONTHS AGO.
What an absolute joke!
No doubt if I was adding services or increasing my monthly bill, this would have been sorted out months ago.
Vodacom, if this is not sorted out before the end of the month, I will be changing service providers on my return to South Africa.
As yet, I have not received any email from you?
I have checked my spam folder, and everywhere else it could possibly be.
Please can you check again that you have actually sent me an email.
As yet, I have not received any email from you?
I have checked my spam folder, and everywhere else it could possibly be.
Please can you check again that you have actually sent me an email.
Is this your modus operandi? Generic email that you sent an email, even though none was sent?
Is this your modus operandi? Generic email that you sent an email, even though none was sent?