Pathetic Vodacom

Ref SR***

I want to raise my absolute disgust as the lies vodacom spins to thier. customers.

Since the 6th December the fibre internet has been off line everyday I called them not a day could anyone give me a honest answer. Everyday put on hold for 20mins or they cut you off.

What is this a f joke. My business lost money for 6 f days due to your incompetence those call centre agents are trained to be professional *****.

Yesterday when i called for the 4th time in 1 day due to them cutting my calls I'm told a technician will come out at 6-9pm who sends men to females homes at 6pm? Is my house your brothel heres the joke how where they going to know we home?? No appointments booked and the highlight no one pitched.

Worst customer service I ever experienced in my entire life. Get Shameel Joosub to deal with this immediately I will make sure like how you have ****** me of business that you lose your clients too.

Not a day did they ever call or provide an update but they will debit your account on time for no service provided.

Your call centre agents behave like a bunch of unprofessional ane uneducated individuals you should here how they stutter and stammer while thinking of a lie as they cannot answer any question. They will escalate to back office or the call centre manager to busy to attend to this call or his busy what joke.

25mins to go confirm with case manager and leave you hanging wasting your money then come back and say dont know who they sending who the service provider is but its on the system. Please just rid me of this contract and go rob other people.

Bunch of ******* and professional *****.