IM
Itumeleng M
1 reviews | Active since Feb 2019
30 Apr 2024, 19:18
Pathetic Vodacom!!!!!
My Vodacom account is always debited on the 25th of every month. To my shock and dismay, 30 April 2024, Vodacom has not debited my account!!! Vodacom's service is so appalling that I am switching to another operator once my contracts expire!!!! Words cannot describe my frustration with Vodacom!!! Will you people please debit my account? What I am asking for is not rocket science, and I believe people working at Vodacom have the mental capacity to comprehend my request.
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Vodacom's replyOfficial
01 May 2024, 07:32Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 May 2024, 07:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team