1 reviews | Active since Jun 2009
Pathetic Vodacom
<p>I have a R249 for 1gb added to my account without my permission and my line has been upgraded to a monthly data contract for R60 so I will not be able to upgrade until June 2018 even though I did not upgrade, it was my understanding that the data package is not an upgrade (I didnt take a new phone). Now I get told to call their upgrades department. Vodacom I have been with you for 15 years I exptect better service than this</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team