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Elzhan D
1 reviews | Active since Sept 2020
24 Sept 2020, 17:47
Pathetic Vodacom!
I bought a 1 Gig data bundle it does not work. Someone else sent me another 1 Gig data it still does not work. I am very unhappy with Vodacom and will be moving my contract soon. I cant buy data and not be able to use it!I poned customer care and they did not put me through to a consultant there waa not even an option to speak to someone.
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Vodacom's replyOfficial
25 Sept 2020, 07:22 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Sept 2020, 07:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team