HK
Hannes K
1 reviews | Active since Oct 2013
25 Jun 2024, 09:56
Pathetic Vodacom
My Samsung phone sended in first time for 2 weeks,still broken.Second time Vodacom was full of empty promises again ,3 weeks later they said they replaced the main board,still same problem.Vodacom is so useless **** they cant repair anything,all what Vodacom can do is to take ur money every month with most pathetic service and poor cell signals.People please be aware Vodacom is the worst,full of empty promises,almost 6 weeks withiut a phone they cant fix,now they must replace it cause they dont know how to fix it!!!!!!!!
Helpful (0)
Replies (3)0
Replies (3)Vodacom's replyOfficial
25 Jun 2024, 10:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply25 Jun 2024, 10:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
HK
Hannes K's updateReviewer Update
25 Jun 2024, 14:23Pathetic,
HK
Hannes K's update25 Jun 2024, 14:23
Reviewer Update
Pathetic,
HK
Hannes K's updateReviewer Update
25 Jun 2024, 14:28Vodacom Pathetic,so now i must book my phone in for the 4th time,have no phone for another 3 weeks,just to get it back and still not repaired,you had your chance,i need another device,new or refurbished phone,i am not going to send it in again for 4th time in a row and sit with no phone for 3 weeks,your technition at vodacom shop near me can asses the broken phone,and then same day provide me with another phone,then you may have the broken one that you are reluctant to fix after 3 times trying!!!!!!!
HK
Hannes K's update25 Jun 2024, 14:28
Reviewer Update
Vodacom Pathetic,so now i must book my phone in for the 4th time,have no phone for another 3 weeks,just to get it back and still not repaired,you had your chance,i need another device,new or refurbished phone,i am not going to send it in again for 4th time in a row and sit with no phone for 3 weeks,your technition at vodacom shop near me can asses the broken phone,and then same day provide me with another phone,then you may have the broken one that you are reluctant to fix after 3 times trying!!!!!!!
