PATHETIC VODACOM

I had a data query for an amount of R 4327.61 for data used between11:29.28 pm until 11:48.01 pm on 30/09/2018. They logged a query and I didn't get a response. The contract is a Vodacom RED VIP package at just over R2k a month, since April 1994. Thursday 10 Jan 19, my phone gets cut off, after paying all the outstanding accounts excepting the one being queried, 2 hrs on the line and it finally gets switched back on with a new query logged. Monday the very same thing happens, 2 hours again wasted getting shunted around. Tuesday, same thing happens but takes even longer to resolve. Wednesday, phone cut off, after a big argument, get told my contract has been transferred to a top up account, I must buy airtime. I decide to pay the outstanding query amount so I can at least use my phone for business, and sort out the back payment later. Arrogant, obnoxious, useless Vodacom service unprovider tells me even though I've paid, it will take 24 hours to re-connect me, what utter bull****. So after 25 years as a loyal client, I will hopefully buy out of the remainder of the contract and never have to deal with them again