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Dave T

1 reviews | Active since Mar 2015

31 Oct 2018, 08:55

PATHETIC VODACOM

Once again, Vodacom, you are dragging your name in the mud!!!! After two months, countless calls to call centers and your solution experts, my account is still not sorted out. This is truly Pathetic.

For September I got over billed, for October it was even worse, and I have noted already that the amount for November is incorrect as well!!!! START CLEANING YOUR HOUSE

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Replies (2)
Vodacom
Vodacom's reply31 Oct 2018, 09:14
Official
Dear Customer, 

Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards, Vodacom Consumer Website Team        
DT
Dave T's update23 Nov 2018, 09:23
Reviewer Update
THIS IS STILL NOT RESOLVED