PATHETIC VODACOM

Vodacom owes me R 3666.22. Called Vodacom on Monday, 7 May, to complain about my account. They never logged my service reqeust then, ONLY ON TUESDAY 8 MAY WHEN I CALLED AGAIN!!!!!!!! Now it's Friday the 11th and they come with all kind of stories.........first called to say they'll credit my account, so I said NO....I want the money paid back in my bank account. They will send me statements and e-mail to explain, haven't received anything. IT IS FRIDAY THE 11TH.......NO PROCESS HAS EVEN BEEN STARTED TO PAY BACK MY MONEY!!!!!!!!! JUST TELEPHONE CALLS!!!!!!!!!!!!!!!!!!! Apparently I will still have to pay R 3 100 at the end of May. I WENT TO VODACOM/CAL THEM TO CORRECT MY ACCOUNT - WHAT IS THIS?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? And apparently I will have to wait for my money 5 working days!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Lekker if you are a big company against an individual!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Pathetic.............maybe it's time to move over to another service provider......................hmmmmmmmmmmmmmmmmmm