Pathetic Vodacom

<p>I am so sick and tired of Vodacom…they first upgraded my contract incorrectly in January and I am still struggling to fix it.</p> <p> </p> <p>I was told to migrate my phone because they can’t change my contract, after struggling with Vodacom to do that, then after migrating I was informed by the ‘online upgrade’ department that they could have done it without me paying over R3000 to migrate. Then because of the high bill they sent me I couldn’t pay the full amount and they agreed to pay it in 2 payments, but no surprise the full amount went off my account causing my other debit orders to fail.</p> <p> </p> <p>I am still waiting for a call back from the 24th of July 2017 (Ref 1- ********** ********** ) regarding the call that took place in January when I upgraded, they don’t want to give it to me as legal first have to listen to it and then they will decide if I can have it.</p> <p> </p> <p>I don’t want to pay the anything on the migration fee as I already had to pay extra each month because Vodacom upgraded me incorrectly to a much higher contract.</p> <p> </p> <p>Now my account has been suspended…</p>