1 reviews | Active since May 2017

29 May 2017, 21:38

Pathetic Vodacom!

<p>6 weeks now and still no activation and old number linked to my new contract. Left without a phone and without my old number now too as they have removed it from the network. Unable to do internet banking or communicate with my cellphone. And nobody is wikling or able to assist. How pathetic. Surely Im not the first person that wanted to keep their old number.</p>

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Replies (2)
Vodacom
Vodacom's reply30 May 2017, 07:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply01 Jun 2017, 09:01
Official

Dear Customer

As discussed, we have attended to your query.

Regards

RoderiqueLategan