SM
Suzan M

1 reviews | Active since Feb 2017

13 Feb 2017, 20:02

Pathetic Vodacom

<p>I have a contract with Vodacom since inception in Bloemfontein when I went on Pention i down grated to a contract of R2000 per month, I had other contracts with the company , in December they debited +R1700 , in January they debited me R23599,93 I reversed the amount after my debits could not go through I followed the case with them instead they suspended my number.</p> <p>I went back to them and gave a proof that the number they are quering is the one cancelled which had zero balance</p> <p>Please assist I'm frustrated I won't recommend this company to anyone, no customer service but frustation. I've been a loyal subscriber to them since their inception, I am highly disappointed at this pathetic service I'm receiving from them.</p>

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Replies (1)
Vodacom
Vodacom's reply14 Feb 2017, 07:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

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Regards,
Vodacom Consumer Website Team