PATHETIC USELESS VODACOM

SOMEONE HAS TAKEN OUT A VODACOM CONTRACT IMPERSONATING ME, USING MY BANKING DETAILS AND ID. I HAVE CONTACTED VODACOM TELEPHONICALLY NUMEROUS TIMES, EMAILED THEIR ***** DEPARTMENT AND HAVE BEEN TO THE POLICE STATION AND NO ONE IS ABLE TO HELP ME OR HAS GOTTEN BACK TO ME REGARDING THIS. I RECEIVED AN EMAIL TODAY SAYING I OWE THEM R13 000.00. I CAN NOT UNDERSTAND THAT NO ONE HAS GOTTEN BACK TO ME OR IS ABLE TO ASSIST ME AND ALL THIS STARTED IN AUGUST. VODACOM IS THE MOST USELESS, PATHETIC SERVICE PROVIDER I HAVE EVER COME ACROSS! PLEASE NOTE I DO NOT HAVE A CELLPHONE CONTRACT WITH ANYONE ON MY NAME!