1 reviews | Active since Feb 2010
PATHETIC & USELESS SERVICE RECEIVED FROM VODACOM CANCELLATIONS
Vodacom you don't even deserve a star, for the pathetic and aggravating service i have received from your cancellations department. NOT only happened once, however on closing another account, i had to deal with pathethic and unorganised useless staff. This time acc i was told closed, however it was never properly done and i had to phone in several times to try get it sorted. This time round they kept billing me after i cancelled and sent a unpaid account notice to the credit bureaus. I think this is very unfair and *******< what you have done. I am DISGUSTED with the PATHETIC service i have received from yourselves. Please do not get your customer care agent to call me ragarding the above. Unfortunately i have had enough of chatting to them on the phone. you can email ********** if you have any comments re the above.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
