MP
Martie P

1 reviews | Active since Jul 2016

06 Jul 2016, 17:46

Pathetic Useless service at Vodacom

<p>Went to vodacom keywest, had one of my numbers upgraded, was promised a handset in a weeks time, now handset apparently discontinued only to find the same handset still available today, also asked to cancel one of my nrs, then they cancel the wrong nr and now i get no feedback, i want this mess ****ING sorted out NOW. I pay with MY MONEY, its NOT YOUR HARD EARNED MONEY!!!!!</p>

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Replies (1)
Vodacom
Vodacom's reply07 Jul 2016, 05:01
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team