1 reviews | Active since Mar 2009

10 May 2016, 07:21

PATHETIC, USELESS *********** SOUTH AFRICANS

<p>After my first complaint, to Vodacom, I am still waiting for a response to solve the problem. I have received several emails but none of any help or value. There is absolutely no communication between anyone in Vodacom. We have received one email say they can not contact me, but they have my details, one saying the upgrade was done, but we have not received the phone 10 days after it was said it would be delivered, one emails asking if we still wanted to cancel the contract. Again a South African company *********** its clients and we must be proudly South African, please.</p> <p> </p> <p>Here is our contact details</p> <p>Ian Burger ***</p> <p>Mic****e Burger ***.</p>

0
Replies (1)
Vodacom
Vodacom's reply10 May 2016, 08:19
Official

Dear Customer,

Thank you for making us aware of your complaint.

Please note that a consultant will make contact with you in due course to help with your query.

Regards,
Vodacom Consumer Website Team