Pathetic, useless, ***********

I upgraded my contract a week ago. When I called in on Tuesday to track my order, to my surprise it was never send through by the first consultant. The consultant I than spoke to on Tuesday redone the contract. I than called in yesterday' being the 4th of July to again track my parcel and yet again to my surprise the consultant never bothered to let me know that the devices I ordered has been discontinued.... I again to go through the process!!!!

Your services has been the worst ever, you have *********** staff working there, not once have any of the consultants or even a manager bothered to compensate me for this pathetic services and useless customer service that was provided to me, I advised everyone i spoke to yesterday and again this morning I am being admitted into hospital for a major surgery and that I wont be at home to sign for my package!! All i hear is "we apologize for the inconvenience caused" bull you not apologizing for nothing you just want to shut me up!!!!! The consultant i spoke to this morning, wow "mam does your husband stay at the same address as you????? No probably staying in the US, I mean for real??? Furthermore you want to inconvenience me buy having to run around making copies of ID and proof of residence, have a third person to provide their ID??? Utter *******!!! I have been married for 13 years have done multiple upgrades and again your *********** staff members cant even update my surname, after going into various stores to update and sending my documents via email. Still today I an Miss Khan. You are useless, pathetic, and I amdisgusted in the service I received and ashamed to say you are my network provider! Again no form of compensation, no willingness to sort this mater, just pure we apologize and there's nothing we can do to have your devices delivered today!!!!

No manger has contacted me, the cinsultant i spoke to yesterday to habe debices changes wow he just decided to drop the call in my ear after saying what he needed to say not even listening further to me, guess he wasnt in the mood to hear of my bad experiences and just wanted to get rid of me!!