GB
Gert B

1 reviews | Active since Nov 2018

21 Nov 2024, 12:31

PATHETIC UPGRADE SERVICE - ONCE AGAIN!

Yet another Fouled up contract upgrade...

FIX YOUR COMPANY VODACOM!

I have ZERO trust in vodacom when it comes to upgrades or services. EVERY UPGRADE over the last few years have been a total mess! Incomplete delivery of items, lacking descriptions and communication while selling an upgrade over the phone... blatant withholding of the full package description. AND NOISY CALL-CENTRES TO DEAL WITH IF AND WHEN YOU GET HELPED!!!!!

far better off with a different company! cannot recommend! stay away from upgrades and contracts over the phone!

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Replies (1)
Vodacom
Vodacom's reply21 Nov 2024, 13:58
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team