GB
Gert B
1 reviews | Active since Nov 2018
21 Nov 2024, 12:31
PATHETIC UPGRADE SERVICE - ONCE AGAIN!
Yet another Fouled up contract upgrade...
FIX YOUR COMPANY VODACOM!
I have ZERO trust in vodacom when it comes to upgrades or services. EVERY UPGRADE over the last few years have been a total mess! Incomplete delivery of items, lacking descriptions and communication while selling an upgrade over the phone... blatant withholding of the full package description. AND NOISY CALL-CENTRES TO DEAL WITH IF AND WHEN YOU GET HELPED!!!!!
far better off with a different company! cannot recommend! stay away from upgrades and contracts over the phone!
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
21 Nov 2024, 13:58Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply21 Nov 2024, 13:58
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
