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SYLVAN QUINTIN ROMEO VOLMINCK
1 reviews | Active since Jul 2011
02 Dec 2020, 16:43
PATHETIC UPGRADE SERVICE
I upgraded online and received a upgrade confirmation on the 28 November 2020..Untill today 02 December 2020 no feedback. I've been struggling the last 2 days to get hold of the upgrade dept. to speak to somebody. I've been transfered up and down, with no assistance. I've been claimed as a valued customer who is getting pathetic service. I am now really not happy with this service I'm getting. Currently while I'm writing this review I'm holding for 23 minutes and still holding..
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Replies (2)
Vodacom's replyOfficial
02 Dec 2020, 17:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Dec 2020, 17:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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SYLVAN QUINTIN ROMEO VOLMINCK's updateReviewer Update
03 Dec 2020, 17:37Good Day
Its been 24 hours later with no response.. Is this really the service you give to your so called valued customer..
Pathetic
Mr Volminck
***
Its been 24 hours later with no response.. Is this really the service you give to your so called valued customer..
Pathetic
Mr Volminck
***
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SYLVAN QUINTIN ROMEO VOLMINCK's update03 Dec 2020, 17:37
Reviewer Update
Good Day
Its been 24 hours later with no response.. Is this really the service you give to your so called valued customer..
Pathetic
Mr Volminck
***
Its been 24 hours later with no response.. Is this really the service you give to your so called valued customer..
Pathetic
Mr Volminck
***