KR
Katlego R

1 reviews | Active since Sept 2017

09 Jul 2018, 15:33

Pathetic Upgrade Experience

Not happy with Vodacom, I did an upgrade now my account is in Arrears. I've been calling them to dispute the amount of R1157.30(not my upgrade deal bill) that they billing me after getting an upgrade. Been on a call with them and been transferred to different departments but no one can answer me. Not happy with the service. I regret the day I decided to take an upgrade with them.

0
Replies (1)
Vodacom
Vodacom's reply09 Jul 2018, 20:22
Official

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team

Best regards,