RN
Reuben N

1 reviews | Active since Oct 2016

30 Nov 2016, 15:30

Pathetic Upgrade department

<p>Vodacom still owes me a phone. Pathetic experience ever. Placed an upgrade order 9 working busines days ago and I'm still waiting. </p> <p>They keep telling me the confirmations department will call me in 24 hours (Since last week).</p> <p>PATHETIC.</p>

0
Replies (2)
Vodacom
Vodacom's reply01 Dec 2016, 07:23
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

RN
Reuben N's update01 Dec 2016, 15:28
Reviewer Update

It's almost end of business day and I still haven't received a call from VODACOM.