JC
Jackie C

1 reviews | Active since May 2010

01 Nov 2016, 07:25

Pathetic & Unprofessional & Non-existing Client Service AVOID VODACOM

<p>I would just like to say Vodacom in Tygervalley is the most USELESS, PATHETIC, UNPROFESSIONAL and NON-EXISTING shop i have ever stepped into, THUS if you are considering joining vodacom REFRAIN from doing so because trust me all they will do is ***** yes ***** your money and not give you the time of day when you facing a problem whereby one of their highly s****ed trained employees (SARCASM as Vodacom employees incompotent people) on the floor that decides to delete your business cellphone number costing you and your business a loss of income. And the employees think its a huge joke as well as the manager, but then again there is no manager. Vodacom advertises false and misleading adverts as loyal clients of Vodacom they dont give a **** about you and all they want is your money and ***** the rest. We walked in there on Sunday all 6-9 Vodacom employees were just sitting there on their butts, none of them created customers and none of them even bothered to assist customers instead they just sat there thinking its a huge joke. </p> <p> </p> <p>Vodacom does not even bother to call you as a client to sortout their f&*$-up their employees caused, why would they Vodacom thinks its a HUGE JOKE when VODACOM is destroying ruining a business cause of their *********** lazy ass employees!!!</p> <p> </p> <p>So i will be there on Saterday and Sunday infront of Vodacom's shop toi toi with a big banner stating what a bad pathetic shop Vodacom Tygervalley is so that every single person in that mall know about the incompetence of Vodacom and that Vodacom will sink your business by deleting destroying your business cellphone number which they apparently cannot retrieve (Vodacom can retrieve and rectify this problem - they are just *********** and useless to do so and its too much effort for Vodacom to keep their loyal customers satisfied and happy).</p>

0
Replies (2)
Vodacom
Vodacom's reply01 Nov 2016, 07:37
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

JC
Jackie C's update02 Nov 2016, 07:02
Reviewer Update

Vodacom dont tell me to email you and do everything as you ask when you, Vodacom does not bother to contact me? That explains it pathetic client service is Vodacom's business ethics coz you guys are doing exactly the same as the Vodacom Tygervalley store - no different. Please feel free to view this on Vodacom's facebook page!

STOP WASTING PEOPLES TIME AND MONEY AND START ACTING!!!