PATHETIC - ******** DEDUCTION OF INSURANCE PREMIUM AFTER 2 YEARS CANCELLATION

Blatantly disregard insurance regulation and continue to deduct premiums 2 years after cancellation of device insurance!

My husband cancelled his device insurance almost 2 years ago, by going into a store (we were advised this was how to cancel) and receiving confirmation from the representative that the insurance had been cancelled. Almost 2 years and numerous calls, emails and receiving confirmation IN WRITING of the device insurance cancellation, Vodacom continues to deduct premiums. They blatantly disregard the requirements of the FAIS Act and General Code of Conduct, and do not know what TCF is. It is "treating customers fairly" people!!! Catch a wake up and do your jobs. You are pathetic.