Pathetic System and Service!!!!

My lines were blocked all 5 of them. Even though a payment was made the day before and also a POP was sent. The lines were unblocked at 10:30 after an hour and a half the lines were blocked again. I had to call again for them to be unblocked. The line were cut and I never received a call back. I had to call again as only 2 lines were unblocked. They confirmed that all was unblocked. After the 5th call to the call Centre they confirmed that the lines are open. It is not. The lines are blocked and we can't make calls. After numerous attempts of switching off the phones no luck. The last call Centre agent said we need to wait 1 hour to 24 hours. How can some lines be unblocked and some not? They were all unblocked at the same time. She also mentioned that she doesn't know what is going on and that we need to wait. So spending R16k a month on a Vodacom bill doesn't bring you anywhere. We can't use our phones to do business etc!!!! And Vodacom doesn't care! Why was the lines blocked if the payment was made and the account is not in arrears? Not even talking about the signal of Vodacom these days!! I had to wait over 5 months for a fibre installation as well and afterwards had to cancel. Vodacom don't care about their clients!!