Pathetic - *****ing my money!

Vodacom / Vodacom (Cape Town, Western Cape) which ever one. Is the worst service provider ever! I have been ****** of my money. Literally- they double charge me and deduct money from my account. Everything on my invoice is duplicated. For the past 5 months! Every month I call the call center to address the situation - no one calls back. I have been emailing them, and get an auto response - that an agent will get back to me within 24 hours. It's almost 30 days later! I waited to see if anything will happen on my debit order. And yet again. This morning they stole money from me! They can come collect this handset and give me my money back. Bunch of *******!!!! Can you tell I'm upset???