Pathetic start to Fibre application with Vodacom

I signed up for a month to month Fibre at Pavillion branch Durban on Sunday 17 July 2022 and I was told I would as part of waiting for Fibre connection receive a free to use LTE modem and data and that it would be shipped to me during week and I should wait for courier to contact me.

3 days later no one has contacted me, I call vodacom and their have nothing on their system about sending me a LTE Sim and modem, and would now request it be done, now 22 July 2022, no one has called me for delivering LTE device.

This is a bad start to Vodacom Fibre, if you going to lie to customers and cannot deliver on promises then you fall under category of businesses that are ********.

If this is who you are I might as well not both with Fibre.

I asked for a manager to call me, told he is busy. and would call me, surprise surprise no call from manager.

VODACOM Get your act together and sort your failures out.