Pathetic staff service

<p>Good day, I phoned the 082111 call centre a few minutes ago regarding my data being depleted when my mobile data is switched off and I am connected to Wi-fi, I was transferred to solutions and spoke to Thabiso. After advising him what my concerns were, he logged a call and while I was still busy talking to him explaining my concerns, he sighed quite loudly in my ear. When I addressed him about him sighing while I am busy raising concerns and told him how unprofessional that was, he asked me to continue raising my concerns!! Not even an apology. I took down his name and told him that I would be taking the matter further as he is clearly NOT INTERESTED in helping any of your customers, and he said okay!!. I waited for him to end the call so that I could rate the service, and he in stead kept me on hold hoping that I would end the call. After he realized that I wasn't going to drop the call until I have rated his service, He then transferred me to the ********** Vodacom repairs call centre knowing that they are closed this time of the morning!!! I am utterly DISGUSTED at this service and my issue is still not resolved. This is supposed to be your customer care line and he is giving the impression that your staff couldn't give a flying **** about any of your customers. I would really appreciate feedback as I myself work in the customer care business and this was NO WAY to treat any customer!! Making them feel like you are just burdening them when trying to raise concerns. Still not sure if my issue is going to be resolved.</p>