JK
Johan K
1 reviews | Active since Jul 2015
16 Nov 2015, 18:44
Pathetic Sony Experia M4
I took out a new contract (2 September 2015) at Vodacom, Middelburg Mall, MP.<br> The contract phone - Sony Experia M4.<br> After only 2 weeks the phone overheated and screen frozen up. Vodacom had to reset it. Immediately after that, - heating problem and I have experienced speaker problems. After only 4 weeks of start of contract, it was send to service repair centre and various assessment centres. Three weeks later I got it back and was working \fine"for about 2 weeks. Still getting hot.<br> <br> Again it started to overheat and speaker problems again. Also experiencing difficulty to receive calls. When just talking on the phone"
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Replies (1)Vodacom's replyOfficial
16 Nov 2015, 20:51Hello kotzejf@,
I'm terribly sorry to hear of the bad service you received.
Please note that a consultant will make contact with you in due course to assist with your complaint.
Regards
Consumer Website Team
I'm terribly sorry to hear of the bad service you received.
Please note that a consultant will make contact with you in due course to assist with your complaint.
Regards
Consumer Website Team
Vodacom's reply16 Nov 2015, 20:51
Official
Hello kotzejf@,
I'm terribly sorry to hear of the bad service you received.
Please note that a consultant will make contact with you in due course to assist with your complaint.
Regards
Consumer Website Team
I'm terribly sorry to hear of the bad service you received.
Please note that a consultant will make contact with you in due course to assist with your complaint.
Regards
Consumer Website Team
