Pathetic signal and worse services

Item: Vodacom
Rating: 1
Author: Roger B

I called ages ago rewarding bad sig al in Hamberg, Roodepoort, 1724.

I was told something will be done, and I should wait for a week or so. Its been over a month.

To date the signal is still bad, I get 1 or 2 bars in 2G if I'm lucky.

Can you ensure that the signal is rechecked and repaired or enhanced and I'm not paying 24 months for this pathetic services.

Helpful (0)

Replies (3)

Vodacom's replyOfficial

05 Nov 2018, 18:11

Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team

Vodacom's reply05 Nov 2018, 18:11

Official

Vodacom's replyOfficial

05 Nov 2018, 19:05

Good day

Thank you for taking the time to raise your complaint with our team.

Please be advised that service request *** has been submitted to our Network Team. We've requested that it be prioritized
We do apologise for the inconvenience caused to you.

RegardsConsumer Website Team

Vodacom's reply05 Nov 2018, 19:05

Official

Roger B's updateReviewer Update

11 Jun 2019, 15:25

Honestly, all phones sold in SA should be duel SIM. As there is not one network who is better than the rest. All useless. 3rd world problems.

Roger B's update11 Jun 2019, 15:25

Reviewer Update

Honestly, all phones sold in SA should be duel SIM. As there is not one network who is better than the rest. All useless. 3rd world problems.