Pathetic services Vodacom

I dont want to give Vodacom one star it should be - 100 stars. My son took out account and paid upfront R8000 to build a credibility. His monthly installment was supposed to be R206 a month , he is currently paying R506 a month . He is not even using the airtime and data as he is working abroad. We were at the shop 3 time where the contract was made , we phoned Vodacom customer care 2 times . I left a complaint on Hello Peter and all you do is email and nothing else happens . Really Vodacom close your doors cause you are pathetic.