Pathetic Services from Vodacom

i am super irritated with VODACOM, at first they advertised a special of R484 for 2 mobile cellphone with simcards. and i did it online as it was advertised on Vodacom site. after getting the phones then the monthly now is R550 which i queried for a long time to be told later that they systemn cannot credit back to R484 which i found very disturbing coz they do credit notes everyday am sure but why not in my case. to a point that it took them 3 moths to fail fixing my issues and was told they will cancell the contract and the appl a new one on the rate that made me go the phones which was R484.00 ever since phones has been collected they are not of any help because all the people i have been communicating with are no longer responding.

Mr Msimngo Collen is on of the vodacom people no longer answering my emails afte he made promises, Lennon Samduth is the guy i was talking to initially i think he has a vodacom franchise or so.