Pathetic Services from RAM and Vodacom.

I app**** for a Sim Only Contract with Vodacom, advised to be delivered to my work address, was contacted by RAM advising that they should deliver on the 29th of November, that didn't happen , Was then told it will be delivered on the 3rd of December, No one came to deliver, I then received an SMS on the 15th of January (2 Months later) stating that my SIM CARD was delivered, meanwhile I was still waiting for the delivery, upon tracking the order it kept showing Delivery failed. And now my bank has been debited meanwhile I have not received my Sim Card. This is Disgusting customer satisfaction from RAM and Vodacom. Vodacom better cancel that contract or I will log a formal complaint with ICASA.