PATHETIC SERVICES

I've been trying since Friday 9 Feb to buy data for my internet ****le no ********** via the My Vodacom app and the website via my computer. Double your data just keeps telling there is a tecnical error and the website and app only option when I want to buy a normal bundle is a recurring data bunlde of 5GB for R399 !!! I've called Vodacom customer care this morning (12 Feb) and all the lady keeps telling me is to update my app !!! because she wasn't listening or trying to help. When she finally understands that the app is up to date (uninstalled and re-installed again) and that I don't even have options to buy data on the website, she just tell me she will logged a request to the expert services and will just have to wait to be help !!! Really ???? In the meantime I'm losing income because I'cant work because of Vodacom's pathetic service !! I can't wait for my four contracts to end so I can just move to another service provider. This is not the first time I experience this trouble