Pathetic services

I lodged a dispute complain with vodacom about data.from febuary till now the matter has not being sorted out,everytime my lines get disconnected I loose out on data and airtime.now I am tols that I need to pay the oustanding disputed amount theen only my lines will get connecting,even tho my existing subscription is up to date.the lady from the account department insist I can 75% of the oustanding in a period of 2 months,I tried to explain I could only afford to pay R100 towards it a months but she had a lot of attitude..I'm really sick and tired of vodacom n their call centre and their unproffessional service.I will never deal with them again and will advice everyone to think twice before using them.I would honestly like help on this matter.