DG
Dianne G
1 reviews | Active since May 2015
29 Dec 2021, 13:43
Pathetic Services
I have a contract for over 3 years now and received a so called recycled number that is being shared with me. I am paying for all his subscriptions from day one I have been to a Vodacom store on 3 different occasions and was told the number cannot be changed. This is now unacceptable!!!! I recieve all banking otp's of the other person and I am receiving threats as well concerning this other person. Vodacom just wont help concerning this problem!!!! I currently have 3 contracts with them and I want to cancel with them immediately
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Replies (2)
Vodacom's replyOfficial
29 Dec 2021, 14:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Dec 2021, 14:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
DG
Dianne G's updateReviewer Update
04 Jan 2022, 09:40Well, we both are using the same number and it is a vodacom contract that you will fix!!!
the other person has been subscribing for things that I am being billed for this is unacceptable and needs to be fixed immediately!!!!!
the other person has been subscribing for things that I am being billed for this is unacceptable and needs to be fixed immediately!!!!!
DG
Dianne G's update04 Jan 2022, 09:40
Reviewer Update
Well, we both are using the same number and it is a vodacom contract that you will fix!!!
the other person has been subscribing for things that I am being billed for this is unacceptable and needs to be fixed immediately!!!!!
the other person has been subscribing for things that I am being billed for this is unacceptable and needs to be fixed immediately!!!!!