Pathetic Service!1

I have tried cancelling my account with Vodacom since August. They have not cancelled my account. I have spoken to several consultants who are rude and hung on me 3 times today. I have asked to speak to a manager and it seems Vodacom does not allow this. Instead they want unhappy customers to run from pillar to post. I cannot believe such a reputable company offers this level of service. I advise other to use another network provider. Pathetic service!