JM
Janine M

1 reviews | Active since Jul 2013

24 Apr 2025, 11:06

PATHETIC SERVICE!!!!!!!!!! YOU *****S!

I spent 42 minutes on a call with the Vodapay department with this useless agent who took about minutes to understand what my issue was before actually assisting me and then after 42 minutes of a paid call, he tells me he cant help me gain access to my data usage and that I must register another Vodacom sim!!!!!!!!!!!!!!!!!!!!!!! Dam well pathetic agent with pathetic service and an absolute waste of my time!!!!!!!!!!!!!!!!!!!!!!!!!!!

0
Replies (1)
Vodacom
Vodacom's reply24 Apr 2025, 11:53
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team