JM
Janine M
1 reviews | Active since Jul 2013
24 Apr 2025, 11:06
PATHETIC SERVICE!!!!!!!!!! YOU *****S!
I spent 42 minutes on a call with the Vodapay department with this useless agent who took about minutes to understand what my issue was before actually assisting me and then after 42 minutes of a paid call, he tells me he cant help me gain access to my data usage and that I must register another Vodacom sim!!!!!!!!!!!!!!!!!!!!!!! Dam well pathetic agent with pathetic service and an absolute waste of my time!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Replies (1)Vodacom's replyOfficial
24 Apr 2025, 11:53Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply24 Apr 2025, 11:53
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
