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Lesego R
1 reviews | Active since Feb 2026
22 May 2026, 19:04
Pathetic service yet again from Vodacom
Good day
It's been days without being able to receive calls. When will the issue be resolved?
To make things even worse, Vodacom has the nerve to send an email letting me know that they can't reach me. When they themselves blocked all my numbers from receiving calls etcetera
This is not the service I was expecting from Vodacom but unfortunately we find ourselves here.
What must happen now because I can go on like this.
Everytime i call in since the 11 May I'm told the matter is escalated and will be resolved within 48 hrs. It's 12 later and problem still not resolved.
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Replies (2)
Vodacom's replyOfficial
23 May 2026, 07:34 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 May 2026, 07:34
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Lesego R's updateReviewer Update
23 May 2026, 11:38Good luck in trying to contact me because I don't know how you will reach out to me since I can't receive calls not even an sms. That's how Vodacom operates
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Lesego R's update23 May 2026, 11:38
Reviewer Update
Good luck in trying to contact me because I don't know how you will reach out to me since I can't receive calls not even an sms. That's how Vodacom operates