LA
Layla A

1 reviews | Active since Aug 2011

26 Nov 2018, 17:28

pathetic service yet again

tried to contact Vodacom service is absolutely pathetic please process cancellation for all of my Vodacom accounts, not willing to deal with your rude consultant been calling them from ********** 400 which you can use for reference to see how often ive been calling in , number due for upgrade was ********** 545, I am at work and don't have time the whole day to be holding on for hopeless inefficient consultants who know absolutely nothing about customer service or retainment

0
Replies (1)
Vodacom
Vodacom's reply26 Nov 2018, 17:49
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards, Vodacom Consumer Website Team